NDIS INFORMATION & RESOURCES

Your Questions Answered About The NDIS

This page is dedicated to helping you get more acquainted with the NDIS. We want you to be able to access all NDIS resources and benefits that can contribute to a better quality of life for you and your loved ones.

Get To Know The NDIS

The National Disability Insurance Scheme (NDIS) was created by the Australian government so that people living with a permanent or significant disability could live a healthy, fulfilling life as independently as possible. It provides funds for supports that help you get through daily life or specific life changes with ease and comfort. The NDIS also ensures that people with disability are treated equally in society and are not left out of community activities that are essential to their wellbeing.


If you are an Australian resident with a disability that affects your quality of life and if you are between the ages of 7 and 65, you could be eligible for NDIS funding. Once you qualify for funding, you can reach out to a registered NDIS provider like ACS to get started with quality supports that will improve your physical and mental health and help you meet your life goals.

Learn more about the NDIS here. 

Learn more about the NDIS

Frequently Asked Questions

We answer your most common queries

  • How can I check my eligibility?

    If you are between 7 and 65 years old, live in Australia as a citizen or permanent resident, or Protected Special Category Visa holder and are living with disability, you are most likely eligible for NDIS funding. Check your eligibility with the NDIS here

  • How do I apply for NDIS funding?

    There are two ways to apply for NDIS funding: 

    1. Apply over the phone by calling  1800 800 110
    2. Complete an Access Request Form and send it back to the NDIS

    In both cases you will need documentation to prove your age, your residency and your disability.


  • What is a provider?

    A provider is an individual or organisation that provides support as a product or service to NDIS participants. Able Community Care is a registered provider, meaning that with us you can be self-managed, plan-managed or NDIA managed, giving you more quality options.

  • Can you provide in-home care?

    Yes, Able Community Care provides friendly, caring disability workers that come to your home and offer in-home support services. This can include help with mobility, hygiene, feeding and toileting and more. This can be offered 24/7 if you require

  • What if I need help with finding a job?

    As part of our capacity building supports, we can help you find and maintain employment. We can also assist with transport to and from work if needed.

  • What is a support coordinator?

    A support coordinator is funded by the NDIS to help you understand your NDIS plan better, and to help coordinate the supports you're receiving. We offer support coordination so you can navigate the NDIS and your providers, allowing you to exercise choice and control over your individualised supports.

  • What if I want to change something in my plan?

    Speak to your provider or support coordinator if you want to change something in your plan and they will liaise with the NDIS on your behalf. You are entitled to a plan review once every 12-24 months. If your needs change sooner you can request an internal plan review.

  • Who manages my funds?

    You can choose to be self-manged (manage your own funds), plan-managed (have a plan manager handle your spending and bill payments), or NDIA-managed (be managed by the NDIA and have access only to registered providers).

  • How do I get started?

    If you have checked your eligibility and have been approved for funding by the NDIS you can get started with Able Community Care by calling 0426 118 553 or filling out our contact form. One of our support workers will schedule a consultation with you so we can discuss your support needs and get you on your way to better living as soon as possible.

  • Will my rights be protected as an NDIS Participant?

    Yes, the NDIS protects the rights of all participants through its Quality and Safeguards Commission. As a participant you have the right to quality care that respects your privacy and dignity and you will be protected against negligence or abuse of any kind. You can submit a complaint or suggestion to us through our Feedback form or contact the NDIS on 1800 800 110.